Reference

Terms That Govern Your Zero 7 Bet Account

These terms set out what you agree to when you open and use your Zero 7 Bet account — covering deposits through bKash, Nagad, and Rocket, how your wallet balance is handled, and the conduct rules that apply to every session.

Account eligibility appliesLocal wallet rules coveredbKash, Nagad, Rocket scopeJurisdiction-dependent accessFair-use conduct rules
Zero 7 Bet Terms That Govern Your Zero 7 Bet Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling

Your account data is stored with encryption in place, and access to your wallet and transaction history requires authentication — either your login credentials or the OTP sent to your registered mobile number. We do not share your personal details with third parties outside of what is required to process payments through bKash, Nagad, or Rocket and to meet any legal reporting obligations in the jurisdictions where we operate. If you want to request a copy of the data we hold, or ask us to correct inaccurate details, you can submit that request through the account settings page or via our support email.

Data Encryption Your account credentials and transaction data are encrypted at rest and in transit — standard practice for any platform handling real-money wallet activity.
OTP Verification Every login and withdrawal trigger an OTP to your registered mobile number, adding a second check before any account action goes through.
Data Requests You can request access to your stored data or ask for corrections through account settings or support email — we respond within the timeframe required by applicable rules.
Record Retention Transaction and account records are kept for the period our operating terms and relevant law require; nothing is held beyond that unless a dispute is open.
TERMS SUPPORT PATHS

Reach Us About Your Account Terms

If any clause in these terms is unclear, or you want to raise a concern about how a rule has been applied to your account, our support team can walk you through it. You can reach us through live chat directly in the account dashboard, by email for detailed written queries, or through our social channels for quick questions. Response times vary by channel — email queries about account or terms disputes are handled in writing so there is a clear record on both sides.

Team online

Live Chat

Open the chat window from your account dashboard for real-time help on terms queries, wallet questions or account access issues.

Email Support

Send detailed terms or dispute queries by email for a written response — useful when you need a record of the exchange for your own reference.

Social Channels

Reach us on our social pages for quick questions about account rules; complex issues get directed to live chat or email for proper follow-up.

Common Questions About These Terms

These are the questions we get asked most often about how our terms apply to real account situations — eligibility, wallets, disputes and access.

Account eligibility depends on your age, your location, and whether access is permitted under local law in your region. We verify details at registration and reserve the right to close accounts where eligibility cannot be confirmed.

No. Your deposit wallet — whether bKash, Nagad, or Rocket — must be registered in your own name and match the details on your Zero 7 Bet account. Third-party payment sources are not accepted and will trigger a review.

Depending on the severity, we may suspend your account, restrict withdrawals pending review, or close the account entirely. Where funds are held during a review, we follow the process set out in the terms before any decision is finalised.

Raise it through live chat or email support with your account ID and the relevant transaction reference. We log all disputes and respond in writing so both sides have a record of the outcome.

We update the terms when our services change or when rules require it. The current version is always on this page. Continuing to use your account after a published update means you accept the revised terms as of that date.

Yes. Access to certain features and the application of specific clauses depend on local law and the eligible regions where we operate. Where local law conflicts with a clause, that clause is read down to the minimum extent required.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.